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Is Your AOL Mail Down?

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Desktop Gold is a Computer-based paid-application with enhanced security and speed. You need to download a 91 MB Desktop Gold installer file before accessing the software. Once you install the software using desktop gold link, navigate to Desktop Gold world and enjoy watching movies, reading news, chatting, accessing emails, and much more than you think!

System Requirements for Windows

Open ABOUT Window on device from Start menu and check for these hardware and software essentials.

  • Device Speed: 266 MHz or above

  • Space in RAM: 1024 MB (minimal)

  • Hard-disk space: 512 MB (minimal)

  • Standard Screen resolution: 1024 x 768

  • Operating system: Windows 7, or higher

  • Download Agent: Any Windows supporting web browser

  • Internet connection: Wireless, broadband, or DSL

Common Issue with Desktop App

Issues while downloading and installing it on computers and other devices.

The issue of a missing  Desktop icon which is experienced by many users.

Problems in accessing email on Desktop Gold.

The auto –update of Desktop Gold ceases to work.

System or device compatibility issues.

Problem while trying to uninstall the software.

Although it supports the activity of playing games, sometimes the gaming feature does not work.

Difficulty in setting desktop gold as the default browser.

System Requirement
For Mac

  • RAM Space: 1 GB at least

  • Processor: 266 MHz (minimal)

  • Hard-disk space: 0.5 GB (minimal)

  • Operating System: Mac OS X or higher

  • Standard Screen: 800×600 (standard but may vary)

  • Download Agent: Any Mac supporting web browser

  • Internet connection: Wireless or broadband

Satisfied Customers

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Problem solving Record

General Troubleshooting for “AOL Not Working”

If you are not able to use AOL email on your browser, Android or iPhone, there are few basic things that you need to consider before moving to advance troubleshooting. Try all the tips given below if they can help you resolve the issue you are facing.


  1. Make sure your device is connected to the network.
  2. Close your browser and restart it
  3. Delete cache, and cookies from your browser. The steps vary for different browsers.
  4. Enable the location services on your browser
  5. Restart your phone device.
  6. Uninstall and reinstall your browser
  7. Update the version of your device’s operating system.

Still Facing an Issue?

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